5+ years · multi-country EU · oil & gas
A multi-country EU field-execution capability for global oil & gas supermajors at one of the world's largest commercial real estate services firms
The partnership.
What we discovered.
What we built.
What changed for them.
- Asset digitisation at scale: ~12,000 assets digitised into a single registry over 18 months
- CM (corrective maintenance) work-order closure time: from ~3 days down to under 4 hours
- SR (service request) routing: paper hand-off (days) → in-app dispatch (minutes)
- Operational reporting: monthly reports that took ~8 person-days to consolidate from paper now generated in under 5 minutes
- 100% paperless inspections across multiple EU countries
- SLA compliance on permit closeout: lifted from ~78% to ~94%
- Audit-defensibility: complete digital trail from JHA submission through work-order closure — audit prep from weeks to instant query
- Multilingual adoption: ten languages in active daily use across EU and APAC sites
